Privacy policy

Access to personal data

The processing of personal data is carried out in strict compliance with the regulations for the protection of personal data, including national legislation and the "General Regulation on Data Protection" (hereinafter referred to as RGPD), approved by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

Any personal data that customers may make available to Tellusmater Sistemas Electrónicos, SA in the use of this site will be understood as obtained, processed and transmitted under the strict compliance with applicable legislation.

By providing your personal data, including through the contact form, visitors/customers authorize and consent to the processing of their data by Tellusmater Sistemas Electrónicos, SA, in order to respond to requests.

Tellusmater Sistemas Electrónicos, SA. declares and warrants that it has implemented the security measures of a technical and organizational nature necessary to guarantee the security of the personal data provided to it in order to prevent its alteration, loss, unauthorized treatment and / or access, taking into account the current state technology, the nature of the data stored and the risks to which they are exposed.

Tellusmater Sistemas Electrónicos, SA. guarantees the visitor/client the exercise of the rights of access, rectification, cancellation or opposition legally foreseen. If the visitor/customer wishes to exercise the rights of access, rectification, cancellation or opposition that the RGPD grants them, he should send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..

Processing of personal data

Personal data obtained through the use of the contact form is used exclusively to respond to the requested request and is not stored for use in marketing campaigns or other purposes.

The personal data are treated with the degree of protection legally required to guarantee the security of the same and prevent its alteration, loss, treatment or unauthorized access. The client is aware and accepts that, despite all forms of protection, Internet security measures are not impregnable. The site is equipped with technical control infrastructures, namely network firewalls and private circuits that respect the safety requirements. The computer servers are housed in the company and have a file backup and its conservation according to the defined policy.

For the safety of visitors / customers of the site, Tellusmater Sistemas Electrónicos, SA. uses SSL - Secure Socket Layer technology that ensures security in all data sent.

A Tellusmater Sistemas Electrónicos, SA. accessing any personal data, undertakes to:

  • To safeguard them by means of legally enforceable security measures of a technical and organizational nature that guarantee their security, thus avoiding their alteration, loss, treatment or unauthorized access, according to the state of technology at any moment, to nature of the data and the possible risks to which they are exposed;
  • Use or apply the data exclusively for the purposes duly foreseen;
  • Make sure that the data are accessed only by workers whose intervention is necessary for the provision of the service, and they are bound by the duty of secrecy and confidentiality. If it is necessary to share them with third parties, they should be obliged to keep the confidentiality, as provided in this document.


In order for our site to work properly, we install small files called cookies or connection logs on your computer or mobile device.

What are cookies?

A cookie is a small text file that a site installs on your computer or mobile device when you visit it. These files allow the website to "remember" for a certain period of time its actions and preferences, such as the user name, the language chosen, the size of the characters and other display settings. That is why when you go through the pages of a site or return to a site that you have visited, you do not normally have to re-indicate your preferences when you return to a site.

How are they used?

By clicking the "Accept" button in the cookies window, the user expressly accepts the use of these files on their devices. If you disable cookies, your site navigation may not be optimized, and some functionality may not work correctly. The cookies currently in use are:

  1. Session - This cookie has a session time of 20 minutes, is deleted with the browser closing and is essential for the operation of the site.
  2. Statistics - During the use of the website, the storage of anonymous data about the same use can be verified in order to analyze and improve the service provided to the user.

Cookies will not be used for purposes other than those mentioned.

How to control cookies?

You can control and / or delete the cookies you want. For more information, see You can delete all cookies already installed on your computer or mobile device or enable an option available in most browsers that prevents it from being installed. But if you do, you may have to manually configure some preferences whenever you visit a site and run the risk of disabling certain services and features.

Cookie settings can be changed in your browser preferences. Select the browser you are using below for more information:

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RUA NORTON DE MATOS, N.º 724/726, CP 4405-671 V. N. GAIA